Privacy Policy

1. Information PDF Maya Collects

PDF Maya may collect the following categories of information:

• Information you provide directly, such as when you contact support or send a message.
• Technical data such as IP address, browser type, device type, operating system, language settings, page interactions, timestamps, referral sources, and diagnostic logs.
• Cookie and similar technology data used for functionality, security, analytics, personalization, or advertising where applicable.
• File-related data necessary to process uploaded documents, such as file name, file type, size, metadata, page count, and temporary processing status.

2. Uploaded Files

When you upload a file to PDF Maya, the file may be temporarily stored, transmitted, processed, converted, compressed, or otherwise handled as necessary to complete the tool action you selected. PDF Maya uses uploaded files only to provide the requested service, maintain security, troubleshoot issues, enforce policies, and comply with legal obligations.

3. How Information Is Used

PDF Maya may use information to:

• Provide, operate, maintain, and improve the website and its tools.
• Process files and return requested outputs.
• Monitor website performance, reliability, and technical usage.
• Detect, prevent, and investigate abuse, fraud, malware, or security incidents.
• Communicate with users about support, service updates, legal matters, or policy changes.
• Comply with legal obligations and enforce agreements.

4. Cookies and Tracking Technologies

PDF Maya may use cookies and similar technologies for essential website functions, fraud prevention, analytics, preference storage, and advertising or measurement where applicable.

Users can often control cookies through browser settings, but disabling some cookies may affect site functionality.

5. Sharing of Information

PDF Maya may share information with:

• Hosting and infrastructure providers
• File processing, OCR, conversion, or cloud storage vendors
• Analytics, security, and error monitoring providers
• Professional advisers, legal authorities, or law enforcement when required
• A buyer, investor, or successor in connection with a merger, financing, sale, or reorganization

6. Data Retention

PDF Maya keeps personal data and uploaded files only as long as reasonably necessary for the purposes described in this Policy, including providing services, ensuring security, resolving disputes, meeting legal obligations, and enforcing agreements.

7. Data Security

PDF Maya uses reasonable administrative, technical, and organizational measures to protect data and uploaded files. No method of transmission or storage can be guaranteed to be completely secure.

8. International Transfers

If PDF Maya or its providers process data in countries other than the user's country, information may be transferred internationally. Protections may differ by jurisdiction.

9. Children's Privacy

PDF Maya is not intended for children under 13, and PDF Maya does not knowingly collect personal information from children under 13. Parents or guardians who believe data was collected from a child may contact us at the address below.

10. Your Rights

Depending on where you live, you may have rights to request access to, correction of, deletion of, portability of, or restriction of your personal data, or to object to certain data processing. Contact us below to submit a request.

11. Policy Updates

PDF Maya may update this Privacy Policy from time to time. Revised versions will be posted with a new "Last Updated" date.

12. Contact

For privacy questions or requests, contact: privacy@pdfmaya.com